Returns & Exchanges

At The K Shop, we want you to be completely satisfied with your K-Beauty experience. We offer returns on unopened and unused products within 14 days of delivery to ensure the highest standards of hygiene and safety.

1

Check Eligibility

Ensure your items are unopened, in their original packaging, and within the 14-day return window from the date of receipt.

2

Contact Support

Email our customer care team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

3

Pack and Ship

Securely package the items to prevent damage during transit and ship them back to our warehouse using a tracked shipping service.

4

Receive Refund

Once our team inspects the returned items, we will process your refund back to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing